1. Privacy Policy
Information We Collect
We describe below how the Florida Heartland Team at eXp Realty (“we,” “us,” or “our”) collects, uses, and discloses your personal information.
- Personal Information: We collect information you voluntarily provide, such as your name, email address, and phone number when you fill out a contact form, request a home valuation, or inquire about a property.
- Mobile Data: We specifically collect your mobile phone number when you sign up for SMS updates via our website forms.
- Automated Info: We may automatically collect your IP address and browsing behavior to improve your experience.
How We Use Your Information
We use your data specifically for the following purposes:
- To provide real estate services (buying, selling, or investing).
- To communicate with you regarding your inquiries.
- To send marketing materials (newsletters, market reports) only if you have opted in.
- To comply with legal obligations.
Data Sharing and Disclosure (Strict No-Sharing Commitment)
To ensure your privacy and in compliance with 10DLC standards, we adhere to a strict non-sharing policy regarding your personal data:
We do not transfer any consumer data to external organizations under any circumstances.
- Note: This explicitly includes a ban on sharing mobile originator opt-in data with any third parties or affiliates for marketing or promotional purposes.
Security
We take reasonable measures to protect your personal information from unauthorized access. We may update this policy from time to time; updates will be posted on this page with the “Last Updated” date.
2. SMS/Text Messaging Terms of Service
By opting into the Florida Heartland Team SMS program, you agree to the following terms:
Program Description and Message Types
The Florida Heartland Team uses SMS messaging to communicate with clients and leads about real estate opportunities. By subscribing, you agree to receive automated messages.
Types of messages: You may receive marketing, promotional, and informational SMS messages related to our services.
These messages may specifically include:
- Property Alerts: Notifications about new listings or price drops.
- Market Updates: Information on local housing trends and interest rates.
- Appointment Reminders: Confirmations for property viewings or consultations.
- Transaction Updates: Real-time updates on offers and contracts.
Message Frequency
Message frequency varies based on your interaction with us and the current market activity. You may receive recurring messages.
Fees
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, dependent on your specific plan.
Opt-Out (STOP)
You can cancel the SMS service at any time. Just text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to 863-238-7999. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Support (HELP)
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.
3. Contact Us
If you have any questions or wish to contact us regarding this policy or your information, please email us at team@floridaheartlandteam.com or call 863-238-7999.
- Business Name: Florida Heartland Team
- Website: https://floridaheartlandteam.com
- Mailing Address: PO Box 7879, Indian Lake Estates, FL 33855
